Sandy's Communications Product Detail

  • Motorola PremierOne CSR Citizen Web

    Motorola PremierOne CSR Citizen Web

    Add e-government service request capabilities to your web site with PremierOne CSR Citizen Web. From a PC or smart phone, your constituents will be able to search for information, request services and track status of their requests online – increasing satisfaction and lessening the load on your call center and office personnel.

    • PremierOne CSR Citizen Web offers many enhancements to make it easy for residents to get what they need:
    • Accessible from most PCs, smart phones and mobile
      for anywhere, anytime access
    • Email confirmation and tracking
      lets constituents know that you are working on their service requests.
    • Geographic Information System (GIS) support
      helps users get information based on address, letting them easily locate a nearby police precinct, get the neighborhood trash pickup schedule, or locate their City Council representative.
    • Photos or other documents can be quickly attached
      to a service request to provide more clarity.
    • PremierOne CSR Citizen Web
      gives your constituents a quick, easy and convenient way to get information and request public services . With PremierOne CSR Citizen Web, community residents can look up information, report problems, submit and track service requests around the clock– wi
    • Relevant services are easy to find and select
      using pull-down menus or keyword searches.
    • Smart, responsive forms
      ask for details appropriate to the service request